FAQ'S
Your Luxurious Stay, Simplified.
Let us know if you’d like more personalized recommendations or if there’s anything else we can do to make your stay unforgettable!
General Questions
Prepare to be pampered! Your accommodation comes with high-speed Wi-Fi (perfect for work or binge-worthy streaming), a fully equipped kitchen for culinary adventures, premium toiletries to spoil yourself, and plush linens for that cloud-like sleep.
Absolutely! We offer secure parking so your car can relax too. Details are provided in your booking confirmation, or feel free to reach out to us for specifics.
Check-in: From 3:00 PM (your keys await!)
Check-out: By 11:00 AM (but we’ll miss you already!)
Need more time? Early check-in or late check-out may be available—just ask, and we’ll do our best to accommodate.
We get it—sometimes life demands flexibility. Early check-ins or late check-outs can often be arranged, subject to availability. A small fee may apply, but it’s worth it for those extra luxurious moments!
For a smooth experience, we accept a valid UK driving license or passport. Keep it handy for check-in.
Loving your time here? Just reach out to our reservations team, and we’ll check availability. Additional nights = more blissful memories.
Sorry, but we like to keep the air as fresh as our linens! Smoking is strictly prohibited inside. However, designated smoking areas may be available outside.
Check-In Process
Effortless and seamless—just like our apartments! You’ll receive step-by-step instructions via email or text on the day of your arrival, including a digital key code or lockbox details.
No worries—we’ve got you covered! Our friendly support team is just a call or message away to guide you through any hiccups.
Nope! No extra downloads or tech stress required. All instructions are delivered via email or SMS. Easy, right?
Booking & Payments
Booking is a breeze! Reserve directly through our website, on your favourite booking platform, or simply contact our reservations team for personalized assistance.
We accept all major credit and debit cards, as well as bank transfers for corporate bookings.
Life happens, and we understand. Our flexible cancellation policy allows free cancellations up to 48 hours before check-in. Refer to your booking confirmation for the finer details.
Corporate & Extended Stays
Absolutely! Whether you’re staying for work or play, we offer special rates for extended stays and corporate bookings. Get in touch with our team for an exclusive offer tailored to you.
Our spaces are crafted for relaxation and residential use. However, if you’re planning something small and intimate, reach out to us—we’d love to help make it work!
